This document was provided by AccessiWay to comply with the requirements of the European Accessibility Act (EAA) and the Accessibility Act (BaFG).

Each more complex section is introduced by a simpler explanation.

Introduction

We want everyone to be able to make good use of our https://shop.sacher.com - including people with disabilities. In this statement, we show what we are doing to make our https://shop.sacher.com accessible. In doing so, we adhere to the rules of the European Accessibility Act (EAA) and the WCAG guidelines.

Administrator.at B2B GmbH is committed to inclusion and accessibility. Our goal is that all users:Inside - regardless of physical or technical limitations - can use our website independently and without obstacles .

This Declaration of conformity describes the functions of https://shop.sacher.com. We show how we meet the requirements of the following laws and standards:

●       European Accessibility Act,

●       EN 301 549,

●       Web Content Accessibility Guidelines (WCAG) 2.2

●       Accessibility Act (BaFG)

We review this statement regularly, and always try to further improve the accessibility of https://shop.sacher.com The declaration relates exclusively to https://shop.sacher.com.

Overview

https://shop.sacher.com

https://shop.sacher.com is an online store where you can order household goods and Food can be ordered. Users:Inside you can search for products, read descriptions and reviews, add items to the shopping cart and pay securely - via website or app.

How to use https://shop.sacher.com (accessibility & operation)

We strive to make https://shop.sacher.com easy to use for everyone. Here you will find an overview of how to use it, especially when use of assistive technologies:

https://shop.sacher.com Operating instructions

The main navigation is located at the top of every page. There you can access product categories, offers and your account. The search bar shows you suggestions as you type. Results can be selected using the arrow keys. Product pages contain title, image, price and description. To make a purchase, a account creation form must be completed - this is clearly labeled.

Accessibility features of https://shop.sacher.com

We have integrated features to support different needs. Many of these are Accessibility standards. The most important of these and their evaluation can be found in this document. The navigation can be operated entirely by keyboard (e.g. with TAB).

  If you need further help with using https://shop.sacher.com , please contact our support at [email protected] . We are happy to help.

Conformity with accessibility requirements
(How we meet the requirements)

We have checked https://shop.sacher.com with regard to the following regulations: European Accessibility Act, Accessibility Act (BaFG), EN 301 549 and WCAG 2.2. We fulfill the following principles:

Perceptible

●        The content is presented in an order that corresponds to the logical and semantic structure and enables assistive technologies to interpret it correctly.

●        Instructions for understanding and operating content do not rely solely on sensory characteristics of components such as shape, color, size, visual position, orientation, or sound.

●        Content that does not require a two-dimensional representation is correctly wrapped when the display size of the user agent changes.

●        Changes to text spacing (such as line height, spacing between paragraphs, letters or words) do not result in the loss of information or content.

Operable

●        There are no keyboard traps (free navigation to and from all components is possible).

●        All moving content, if present, has pause and/or playback controls.

●        No flashing or flickering content that could trigger seizures is used; The safety limits are complied with.

●        Headings and labels provide clear information about content and functionality.

●        Elements that can receive the focus of keyboard navigation are always at least partially visible in the viewport .

●        For User interface components with labels containing text or text images , the name read by assistive technologies includes the visually displayed text.

●        The clickable area of interactive elements is large enough to ensure easy interaction for the user.

Understandable

●        The language of each page is correctly defined and used consistently throughout the service

●        User interface components do not trigger unexpected context changes when receiving keyboard focus, which could confuse users.

●        User interface components do not trigger unexpected context changes when activated by users via keyboard or assistive technologies do not trigger unexpected context changes that could lead to confusion.

●        The existing navigation mechanisms are positioned consistently throughout the service

●        Recurring User interface elements are uniformly designed to facilitate their recognition

●        If an input error is detected automatically, the incorrect element is identified and the error is described in text form

●        If an input error is detected and correction suggestions are known, these are provided to the user, unless legal regulations preclude this

Robust

●        Standardized development technologies are used that can be interpreted by assistive technologies

We test https://shop.sacher.com with the most common assistive technologies in various combinations of operating systems and browsers:

●       Screen readers such as NVDA and JAWS (Windows) and VoiceOver (Mac and iOS) help us to ensure that all interactive elements are correctly read aloud and operable.

●       In addition, we check the use with screen magnification and in high contrast mode.

Our aim is to be compatible with the latest versions of common tools. In doing so, we follow the best practices of WCAG 2.2 and the EN 301 549 standard to ensure that accessibility is maintained even with future technical developments.

Standards:
On this basis we apply the criteria of WCAG 2.2 (AA level, current version) and EN 301 549. Compliance with these standards is considered proof of conformity with the EAA, the Accessibility Act (BaFG) and other relevant regulations.

Ongoing Monitoring and maintenance

Accessibility is not a one-off project for us, but an ongoing process. This is how we ensure that https://shop.sacher.com remains permanently accessible:

●       Accessibility coordinator
One / one accessibility coordinator: In monitors all measures relating to https://shop.sacher.com and can be contacted at [email protected] .

●       Accessibility Team
Accessibility Expert: We check every new function or major change for possible barriers before publication. We also changes in laws and standards and take new developments in assistive technologies in our updates.

●       Regular training
our developers: Internal and content teams receive continuous training on accessible design - e.g. ARIA techniques, sufficient color contrasts and comprehensible link texts. Latest training: 08/08/2025 .

●       Automated tests
Test and monitoring tools are integrated into our development process. They detect typical problems such as missing ALT texts or form labels at an early stage. Every code version goes through these checks.

●       External audits
On 31/07/2025 we carried out an objective audit by AccessiWay. Further audits will follow at least annually, including manual tests with assistance technologies. We have commissioned AccessiWay to conduct an annual audit of the accessibility of our services.

Feedback and contact

Your feedback helps us to https://shop.sacher.com improve further. If you encounter barriers or have suggestions, you can contact us at any time by e-mail, telephone or post. Please describe the problem as precisely as possible so that we can provide targeted help.

We appreciate feedback from users:Inside especially if something does not work as expected. If you have difficulties accessing content or functions of https://shop.sacher.com or discover a barrier, we would be pleased to hear from you.

Contact options:

-        Telephone: +43 1 514560

-        E-Mail: [email protected]

-        Visitor address: Philharmonikerstraße 4, A-1010 Vienna, Austria

If you contact us , please be as specific as possible:

●       the affected page or function,

●       what has happened,

●       which assistive technology you are using if applicable.

We will confirm your feedback within 2 working days and endeavor to resolve the problem quickly - usually within 10 working days or with an interim status.

Version history:
This accessibility statement was first published on 31/07/2025 and last revised on 24/09/2025 . A review is carried out at least once a year or in the event of significant changes to https://shop.sacher.com.